Welcome to the Shapexwear FAQ page! Here you’ll find answers to common questions about our products, services, and policies. If you have any additional inquiries, feel free to reach out to us at [email protected].
1. What types of bodysuits do you offer?
We offer a wide variety of bodysuits, including shaping bodysuits, seamless styles, long-sleeve and short-sleeve options, and more. Our collection is designed to provide comfort and support while enhancing your natural shape.
2. How do I choose the right size?
We provide a detailed size chart on each product page to help you find your perfect fit. If you’re between sizes, we recommend sizing up for a more comfortable fit, especially if you prefer a looser style.
3. How do I care for my bodysuits?
To maintain the quality and shape of your bodysuits, we recommend hand washing in cold water and air drying. Avoid using bleach or fabric softeners, as they can damage the fabric.
4. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover). For more details, please check our Payment Policy.
5. Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times may vary based on your location. Please refer to our Shipping Policy for more information.
6. How can I track my order?
Once your order has been shipped, you will receive an email confirmation containing a tracking number. You can use this number to track your shipment on the carrier’s website.
7. What is your return policy?
We want you to love your purchase! If you’re not satisfied, you can return your bodysuit within 30 days of delivery for a refund or exchange. Please refer to our Refund Policy for specific instructions.
8. Do you offer exchanges?
At this time, we do not offer direct exchanges. If you wish to exchange an item, we recommend returning the original item for a refund and placing a new order for the desired product.
9. Are your bodysuits suitable for all body types?
Yes! Our bodysuits are designed with inclusivity in mind, catering to a variety of body types and shapes. We focus on creating comfortable, flattering fits for every woman.
10. Can I wear bodysuits for everyday activities?
Absolutely! Our bodysuits are versatile enough for everyday wear, special occasions, or even workouts. They provide support and comfort while making you look effortlessly stylish.
11. Do you have a physical store?
Currently, Shapexwear operates exclusively online. This allows us to offer a wider range of products and styles directly to you, wherever you are.
12. How can I contact customer service?
If you have any questions or need assistance, please reach out to us at [email protected]. Our customer service team is here to help!
Thank you for visiting Shapexwear! We’re dedicated to providing you with the best bodysuits and customer experience possible. If you have more questions, don’t hesitate to ask!