Thank you for shopping with Shapexwear! We are dedicated to providing you with the best shipping experience possible. Please review our shipping policy below for important information about your order.
1. Processing Time
- All orders are processed within 1-2 business days after receiving your order confirmation email.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a notification once your order has been shipped.
2. Shipping Rates:
We offer free shipping for orders over $80, $9 shipping cost for orders under $80, all shipping rates will be calculated at checkout based on your location.
Estimated delivery times:
- Domestic standard Shipping (USA): 7-10 business days;
3. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment until it arrives at your doorstep.
4. Delivery Issues
If your order does not arrive within the expected timeframe, please contact us at [email protected]. We will work with the shipping carrier to resolve any delivery issues.
5. Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect addresses. If you need to update your address after placing an order, please contact us immediately.
6. Lost or Stolen Packages
If your package is lost or stolen after delivery, please contact us for assistance. We will do our best to help you resolve the issue, but we recommend checking with your local carrier and neighbors as well.
7. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
If you have any questions about our shipping policy or your order, please don’t hesitate to reach out to us at [email protected]. Thank you for choosing Shapexwear! We appreciate your business and look forward to serving you.